Vinnies Values - what our actions reflect
The St Vincent De Paul Society seeks to demonstrate adherence to the values of:
Generosity
Compassion
Empathy
Advocacy
Commitment
The Society exists to provide physical, emotional and spiritual support to people from all walks of life, regardless of race, gender, sexual orientation, religious affiliation, background or circumstances who require a hand up.
Regardless of where staff, volunteers and members work within the society, they all reflect the values the society stands for.
Staff, volunteers and members promote the values by demonstrating behaviour which is fully consistent with the mission of the society.
Generosity
We give our time and resources generously and to the best of our abilities.
We bring our skills and energy to work ensuring clients, customers and co-workers receive our best service.
In our work we meet many people, we give them time, we listen, we give happiness and support.
We provide feedback in the way we would like to receive feedback.
We are one team, supporting and speaking well of each other.
Compassion
We take time to understand different people’s situations and hardships and do our best to help.
We are non-judgmental.
We let people be themselves.
We show kindness, caring and willingness to help others.
Our decisions are guided by generosity.
Empathy
As we listen without judgement, we show understanding and respect.
We show gratitude to both our customers and our teammates.
We look out for each other, providing a hand when someone needs assistance.
We listen to what people need rather than telling them what we think they need.
We provide support in a way that is mana-enhancing and protects a person’s dignity.
Advocacy
We provide a voice for the voiceless, we speak up when we see injustice.
We are not afraid to step beyond our job descriptions and go the extra mile for people who need help.
We do what we say we’re going to do.
We lead customers in the right direction to utilise other services within our society and companion agencies.
We make informed decisions.
Commitment
Vinnies time is Vinnies time (when working under Vinnies, you are focused on your work).
We are here for our customers, clients and for each other.
We can all contribute, no matter how small and unseen.
We commit to employees and volunteers, providing training, skill development and staff wages.
We work towards positive improvements.